Soft-Contents Restoration for Adjusters · North Texas
Pure Soft Restoration is the textile and soft-contents specialist behind some of North Texas's hardest claim work. 20+ years of textile expertise. Per-garment inventory and an insurance-approved invoice at intake — so the administrative work never lands on your file.
Pure Soft is a business-to-business operation. We work shoulder-to-shoulder with the professionals who manage a loss — not direct-to-homeowner — and we are listed as an approved soft-goods vendor across every major North Texas carrier.
Per-garment inventory at intake and an insurance-approved invoice that drops straight into your claim file — so the administrative burden of carrier-formatted intake paperwork never lands on your desk.
How we support your file →We help you maximize recoverable value for the policyholder — preserving heirloom and high-value textiles that a replacement schedule would simply write off.
Valuation methodology →A reliable soft-goods sub-vendor on whole-house and commercial projects — coordinated scheduling with your structural and contents crews, manifest hand-off ready.
Vendor onboarding →When a contents project includes textiles beyond your wash floor, we take the soft goods off your hands and return them audit-ready, on schedule.
Partner with us →Multi-unit residential, hospitality and commercial portfolios. Standing agreements, post-event throughput, and tenant-facing reporting that reads cleanly.
Standing agreements →Most of our work reaches you through your adjuster or contractor. If your loss involves textiles you can't bear to lose, ask them to call Pure Soft.
Talk to us →On a textile-heavy loss, replacement is the most expensive line on the claim. Professional restoration recovers the value already on the policy — and preserves the items no settlement check can replace.
Recover
Write off
If it's woven, stuffed, stitched or upholstered, it runs through our floor. Each category has its own protocol — fiber-matched, condition-coded and documented.
01 · Couture & designer
Luxury garments
Designer, couture and structured pieces handled to conservation standard.
02 · Wardrobe
Everyday clothing
Full-wardrobe recovery, sorted, restored and returned ready to wear.
03 · Household
Linens
Table, bath and bed linens — smoke, soot and water-impacted.
04 · Fill & structured
Bedding
Down, fill and structured bedding deodorized and sanitized through.
05 · Window treatments
Drapery
Custom drapery and panels cleaned without losing line or finish.
06 · Commercial wear
Uniforms
Workwear and uniform programs turned around against tight SLAs.
07 · Sentimental
Stuffed animals
The pieces a family asks about first — restored, not replaced.
08 · Archival
Heirloom textiles
Quilts, lace and generational pieces handled by conservation method.
09 · At scale
Commercial textiles
Hospitality, healthcare and institutional soft goods, in volume.
Every lot moves through the same accountable workflow — from the moment we tag it at the loss address to the signed, sealed return. Each transition is photographed, timestamped and recorded.
Photographic inventory at the loss address. Each textile group tagged and logged on-site.
Condition graded, fiber identified, salvage probability scored — captured per item.
Loss-matched protocol: smoke, soot, water or biohazard, handled by certified technicians.
Finishing, deodorization and repair to return each piece to pre-loss condition.
Independent inspection against the manifest before anything leaves the facility.
Climate-bagged, signature-released, with documentation back to the partner.
A record, not a receipt
Every lot opens with per-garment intake and a carrier-formatted invoice that lands with the contents company or adjuster immediately. The administrative burden of preparing insurance-grade intake paperwork doesn't fall on the file — it lives with us, where the textile specialty already is.
See what the invoice carries →
Large Loss & Catastrophe Response
On large losses, soft contents are the easiest line item to write off and the hardest to recover well. When adjusters or carriers engage us directly, we mobilize for on-site soft-contents packout. When the loss routes through a contents company, we take the soft contents from them and handle the textile specialty end-to-end.
Smoke and soot recovery for whole-home soft-contents losses.
Particulate and odor removal verified before release.
Rapid intake to prevent secondary mold in fibers and fill.
Commercial and multi-unit volume on a coordinated schedule.
Insurance professionals don't need testimonials — they need to know the work will hold up. Here's what we operate to, and who we operate alongside.
Carrier programs Pure Soft has touchedWe've completed soft-contents work on claims from State Farm, Allstate, USAA, Farmers, Liberty Mutual, Travelers, Texas Farm Bureau and AAA Texas — directly and in partnership with contents companies on those programs.
Adjusters and carriers — engage us directly and we mobilize for on-site packout. Contents companies — send the textiles, we handle the inventory, the insurance-approved invoicing, and the home-delivery back.